Privacy Policy

Privacy Policy

This Privacy Policy explains how MINRENM collects, uses, stores, shares, and protects personal information when you visit minrenm.com, place an order for our products, contact our customer service team, or otherwise interact with our online store.

MINRENM specializes in thoughtfully designed candle warmer lamps and home lighting accessories, combining functional lighting with elegant décor to create a warm and inviting atmosphere.

Additional privacy notices may apply to certain services or features. If another privacy notice conflicts with this Privacy Policy, this Privacy Policy will govern to the extent of that conflict.

Our Business Information

For purposes of this Privacy Policy, the terms “MINRENM,” “we,” “us,” and “our” refer to the business responsible for operating the MINRENM online store.

Store Name: MINRENM
Website: minrenm.com
Legal Entity: Shenzhen Nanfang Xinrui Technology Co., Ltd.
Registered Address: Room 1005-J38, 10th Floor, Qinghai Building, No. 7043 Beihuan Avenue, Kangxin Community, Lianhua Subdistrict, Futian District, Shenzhen, China
Unified Social Credit Code: 91440300MAEDQPFBX4
Customer Support Email: service@minrenm.com

MINRENM is operated by Shenzhen Nanfang Xinrui Technology Co., Ltd.

Information We Collect

The personal information we collect depends on how you use our website, place orders, communicate with us, or interact with our services. This may include customer, payment, service, and technical information.

Information You Provide When Ordering

When you purchase a product or communicate with our store, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Shipping address

  • Billing address

  • Order details

  • Purchase history

  • Customer account information, where applicable

This information may be used to process and fulfill purchases of MINRENM products, including candle warmer lamps, glass candle warmer lamps, decorative lighting, and related home accessories.

Payment-Related Information

When you complete a purchase, information necessary to authorize and process your payment may be collected.

This may include:

  • Payment card details

  • Billing information

  • Transaction information

  • Other information required for payment processing

Payments may be handled by authorized third-party payment service providers. The information they collect and process is also subject to their applicable privacy policies and practices.

Communications With Customer Service

If you contact MINRENM, we may collect and retain information contained in your communications with us.

This may include:

  • General customer inquiries

  • Questions about an order

  • Shipping or delivery requests

  • Return or refund requests

  • Complaints

  • Product-related questions or concerns

  • Customer service correspondence

  • Chat or communication history

Technical and Website Information

When you access minrenm.com, certain technical and usage information may be collected automatically.

Examples may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website activity

  • Interaction data

  • Referral information

  • Technical identifiers

We may use this information when reasonably necessary to maintain our website, process customer transactions, provide services, improve functionality, and support our business operations.

How We Use Personal Information

MINRENM may use personal information for purposes connected with operating our online store and serving our customers.

Personal information may be processed to:

  • Operate and maintain minrenm.com

  • Process customer purchases

  • Manage payment transactions

  • Prepare and fulfill orders for candle warmer lamps and related products

  • Coordinate shipping and delivery

  • Provide customer service

  • Respond to inquiries

  • Handle returns and refunds

  • Resolve order-related concerns

  • Improve website functionality

  • Understand how visitors interact with our store

  • Improve our products and shopping experience

  • Send order and service-related communications

  • Send marketing communications where permitted

  • Help identify and prevent fraudulent activity

  • Protect customer accounts and transactions

  • Investigate security or technical concerns

  • Meet applicable legal and regulatory obligations

We may also process personal information for other reasonable purposes connected with the activities described above, where permitted by applicable law.

When We May Share Information

MINRENM does not sell personal information to third parties solely for their own independent commercial profit-making purposes.

However, personal information may be shared when reasonably necessary to operate our business, deliver services, support marketing and measurement activities, comply with legal requirements, or protect our rights and customers.

Companies That Provide Services to Us

We may use third-party companies to support our online operations.

These providers may assist with:

  • Ecommerce technology

  • Website hosting

  • Payment processing

  • Order fulfillment

  • Shipping and logistics

  • Customer service

  • Fraud prevention

  • Data storage

  • Technical systems and infrastructure

Such providers may process personal information when necessary to perform services on our behalf, subject to applicable requirements.

Analytics and Advertising Providers

We may work with analytics, advertising, or measurement partners that help us:

  • Understand website activity

  • Analyze customer interactions

  • Measure advertising performance

  • Improve marketing campaigns

  • Optimize our services

  • Provide more relevant content or advertising

Depending on the technology used, your location, and your privacy choices, these providers may receive information relating to your device, browser, cookies, advertising identifiers, or website interactions.

AppLovin

MINRENM may work with AppLovin in connection with advertising, campaign measurement, marketing optimization, and related activities.

AppLovin and participating advertising partners may process certain information, such as:

  • Advertising identifiers

  • Device information

  • Website interaction information

  • Advertising engagement information

The way these technologies are used may depend on applicable privacy laws, your consent choices, browser or device settings, and other privacy preferences.

Legal and Business Disclosures

We may also disclose information when reasonably necessary to:

  • Comply with legal obligations

  • Respond to valid legal requests

  • Protect the legal rights of MINRENM

  • Protect customers or other individuals

  • Prevent or investigate fraud

  • Maintain information and network security

  • Investigate misuse of our website or services

  • Support a merger, acquisition, restructuring, asset transfer, or similar business transaction

Cookies and Similar Technologies

minrenm.com may use cookies and related technologies such as pixels, tags, scripts, and similar digital tools.

These technologies may be used to:

  • Support essential website functionality

  • Keep items in your shopping cart

  • Remember certain preferences

  • Understand website performance

  • Analyze visitor behavior

  • Improve the customer experience

  • Measure advertising effectiveness

  • Support marketing activities

  • Provide certain personalization features

Depending on your browser and the privacy controls available on our website, you may be able to delete, block, or manage certain cookies.

Please be aware that restricting or disabling some cookies may affect the performance or availability of certain website functions.

Where required by applicable law, we will seek your consent before using non-essential cookies or similar technologies.

Data Security and International Processing

MINRENM uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, misuse, disclosure, or loss.

Because MINRENM operates an online store and may use service providers located in different jurisdictions, personal information may be transferred to or processed in countries other than the country in which it was originally collected.

International processing may occur for purposes including:

  • Payment processing

  • Website operation

  • Order fulfillment

  • Shipping and logistics

  • Customer support

  • Analytics

  • Advertising

  • Other legitimate business activities

Where required, international data transfers and processing will be handled in accordance with applicable legal requirements.

Although we use reasonable safeguards, no internet-based service, data transmission, or electronic storage method can be guaranteed to be completely secure.

How Long Personal Information May Be Retained

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.

Retention periods may depend on circumstances such as:

  • Open or completed customer orders

  • Customer support requirements

  • Financial and accounting records

  • Fraud-prevention needs

  • Legal or regulatory obligations

  • Dispute resolution

  • Enforcement of contracts or agreements

When personal information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Your Privacy Rights and Choices

Depending on the laws that apply in your country, state, province, or region, you may have certain rights concerning your personal information.

Depending on applicable law, these rights may include the ability to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of eligible personal information

  • Restriction of certain processing activities

  • Objection to certain uses of information

  • Withdrawal of consent where processing relies on consent

  • Opt-out from certain promotional communications

  • Information about certain categories of personal information collected, used, or disclosed

The availability and scope of these rights depend on applicable law.

To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before completing certain requests. We will respond to eligible requests in accordance with applicable legal requirements.

External Websites and Services

The MINRENM website may contain links to services or websites operated independently by third parties.

Those third-party services may have their own privacy policies, terms, and information-handling practices.

MINRENM does not control the privacy practices of independent third-party websites.

We encourage you to review the privacy information provided by third-party services before submitting personal information to them.

Children's Information

MINRENM services are not specifically designed or directed toward children under the age of 13.

We do not knowingly seek to collect personal information from children under 13 without appropriate parental or legal authorization where such authorization is required.

If we learn that information relating to a child has been collected improperly, we may take reasonable steps to delete or otherwise address that information.

Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time.

Changes may be made to reflect:

  • Updates to business operations

  • Changes to our website

  • New services or technologies

  • Changes in data-processing practices

  • New legal or regulatory requirements

When this Privacy Policy is revised, the updated version will be published on minrenm.com.

We recommend reviewing this page periodically to stay informed about our current privacy practices.

Contact Us About Privacy

If you have questions about this Privacy Policy, how MINRENM handles personal information, or if you wish to submit a privacy-related request, please contact us.

Store Name: MINRENM
Official Website: minrenm.com
Legal Entity: Shenzhen Nanfang Xinrui Technology Co., Ltd.
Registered Address: Room 1005-J38, 10th Floor, Qinghai Building, No. 7043 Beihuan Avenue, Kangxin Community, Lianhua Subdistrict, Futian District, Shenzhen, China
Unified Social Credit Code: 91440300MAEDQPFBX4
Customer Support Email: service@minrenm.com

MINRENM aims to handle personal information responsibly while providing customers with a clear and reliable shopping experience for candle warmer lamps and thoughtfully designed home lighting accessories.